Company Policies

Shipping //

There are no direct shipping costs involved as most of our products and services are all digitally deliverable.  The only exception is the delivery costs associated with the purchased SoP Productions Merchandise as shipping is subject to third party standards.  Costs and turnaround time is available at checkout.   

Turnaround Time //

Turnaround time varies per service and size of project.  Typically, website projects will be completed no later than 3 to 4 weeks.  This will be specified during the free consultation.  Videography projects typically have a 1-2 week turnaround.  Graphic design projects will typically be completed in less than 5 business days.  Mobile application projects will vary from 1 to 6 months based on the magnitude of the project.  Individual deadlines will be taken into consideration for each project during the free consultation.  

Refunds //

Initiated Projects are nonrefundable due to the time and resources spent upon their funding.  If the project is not completed to the client's expectations, revisions are available to ensure achieving the desired outcome.